• How to Make Someone Responsible.

I recently had coffee with a senior executive who had recently quit his job at a rival company.

Discussing his tenure there, he described what I have heard many times when it comes to management in Asia:

Giving people responsibility, and then still telling them what to do.

This of course, is utterly stupid. You cannot hold someone responsible for their actions if you tell them what they should and should not do. Yes, there are barriers to the freedom in decision making, but within these constraints, they should have absolute freedom to operate.

You can give a manager responsibility and not allow her to hire the best people she thinks are right for the job. If you do that, you instantly remove the full responsibility from that person.